Our Policies

Company Policies

We will ship your order by USPS Mail for domestic orders and USPS Global Priority for foreign orders. Your order will usually ship within 24 hours of receipt. In the event a product you order is on back order, you will be notified. Reservations may be made at that time. Our privacy policy states that we will not sell or share customer information with any other business and/or organization. Terms, pricing and fees may change without notice and will take effect at the time of post on website.   Rentals are strictly for personal home viewing.  No copying as this would be subject to copyright laws.

Rental Agreement
I confirm the information on the order form to be accurate. I agree to abide by set forth information for rental of videos and to return them seven day after receiving them or pay for additional rental charges or retail cost of replacement. I agree not to lend rented videos to anyone but will maintain personal possession through the duration of the rental period. All videos are protected by copyright and I agree not to duplicate or copy them in any form. I agree to be responsible for any loss of or damage to rented videos should they become lost, stolen or destroyed. I agree to purchase such tapes at retail price, minus the amount of rental fees paid. Failure to return videos may result in criminal prosecution according to state and federal law.
By submitting the online order form “You” have read and agree to all terms, conditions and policies posted on our www.ArtVideo.com website.

Return Policy
Rental videos must be placed in the mail no later than the eight day following your receipt of said items. Otherwise, we will charge an extra weeks rental fee, unless you have notified us for an extra week of rental.   All sales are final on purchased videos.

Defective Video Policy
Should you receive an item which is defective or damaged, we will replace that video with same title as available from supplier. We can not cash refund for defective or damaged titles, which can be replaced. Should the item no longer be available from our supplier, we will refund or give credit toward another title. Subject matter should be considered carefully before purchasing, as we can not replace or refund for this reason.

Copyright Policy
All ArtVideo Productions’ video materials are licensed for private home exhibition only. Any public performance, copying or other use is strictly prohibited. ArtVideo reserves all other rights. Public display in classroom settings, libraries or video-on-demand systems requires prior written consent. Please note that federal law provides severe civil and criminal penalties for the unauthorized reproduction, distribution or exhibition of copyrighted motion pictures, video tapes or video discs. Criminal copyright infringement is investigated by the FBI and may constitute a felony with a maximum penalty of up to five years in prison and/or a $250,000 fine.With over 2,000 titles in our library, ArtVideo.com does not hold copyright to all of these titles. We do however, hold rights to approximately 300 of our titles. ArtVideo.com holds firm to the laws dictating the copyrights of others and request that others do the same for us, as stated by law.

ArtVideo.com and ArtVideo Productions are a subsidiary of Video Learning Library, LLC.


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